Privacy Policy

Proconcept Gourmet Services Private Limited

Proconcept Gourmet Services Private Limited (“Company”, “we”, “our”, or “us”) values your trust and is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or interact with our brands:

By using our website or services, you agree to the terms outlined below.

1. Information We Collect

Personal Information

When you:

• Place an order
• Make an enquiry
• Subscribe to our newsletter
• Fill out a contact form

We may collect:

• Name
• Phone number
• Email address
• Delivery address
• Event details
• Payment information (processed securely through third-party payment gateways)

Non-Personal Information

• Browser type
• IP address
• Pages visited
• Device information
• Cookies and analytics data

2. How We Use Your Information

We use your information to:

• Process orders and payments
• Deliver catering and bakery services
• Respond to enquiries
• Improve our website and services
• Send promotional updates (only if you opt in)
• Maintain internal records

We do not sell, rent, or trade your personal information.

3. Payment Security

All online payments are processed through secure third-party payment gateways. We do not store your card or banking details on our servers.

4. Cookies

Our website may use cookies to enhance user experience and analyze website traffic. You may choose to disable cookies through your browser settings.

5. Data Protection

We implement reasonable technical and administrative measures to protect your personal information from unauthorized access, misuse, or disclosure.

However, no online transmission is 100% secure, and we cannot guarantee absolute security.

6. Third-Party Services

We may use third-party services for:

• Payment processing
• Website analytics
• Marketing communications

These third parties have their own privacy policies governing the use of your information.

7. Your Rights

You may request to:

• Access your personal information
• Correct inaccurate information
• Delete your personal data
• Withdraw consent for marketing communications

To make a request, please contact us at:
Email: We@proconcepts.in

8. Children's Privacy

Our services are not directed toward children under 18 years of age. We do not knowingly collect personal information from minors.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with the revised effective date.

10. Contact Us